Company profile

About us

We are a locally established Advanced Life Support Private Ambulance Service, situated in Welkom in the Free State, inspired by our Vision for A More Accessible and Affordable Health Care and Emergency Medical Services to the people of the Free State.

We have extensive footprints in the Free State emanating from our Competence in providing Emergency Medical, Fire & Rescue Services

We render Basic – Intermediate and Advanced Life Support Emergency Medical Services. We are also registered to claim from all Medical Aid Schemes and the Workman’s Compensation Fund. We are also a member of the South African Private Ambulance and Emergency Services Association and the Health Professions Council of South Africa.

Mission statement

  • To provide Timely, Effective and Professional Emergency Medical, Fire & Rescue Services to our clients, the Free State, and surrounding communities for the protection of life and property.
  • To give value for money.

Vision statement

  • To become a More Accessible and Affordable Emergency Medical, Fire & Rescue Services to the people of the Free State.
  • To become a leading, Professional Black Owned Emergency Medical, Fire & Rescue Services, by being flexible and client-based service
  • To contribute towards the enforcement of broad-based Black Economic Empowerment and Holistic Creation, Stimulation and Development of the Local and country’s economy, decent job creation, poverty alleviation and thus ultimately plough back to the community through a social responsibility programme.
  • Maximise profits and
  • To become one of South Africa’s Leading Institutions in Emergency Care, Training and Development

Guiding principles

  • Good Governance as contained in the King Code Guide on “Corporate Governance”, shall always form our company policies.
  • We shall always strive to be in the forefront of Black Economic Empowerment.
  • We shall always put “Youth development”, in the forefront of Our Empowerment policies.
  • Establish and maintain effective and efficient quality service delivery.
  • Establish and always maintain a business environment guided by moral values.

Skills and expertise

  • 1LIFE911 EMRF Services constitutes a wealth of experience and expertise in Emergency Medical Response.  Our Hi-care Unit is established to train our staff in Advanced Life Support and to assist them with Continuous Professional Development Programmes to promote the efficiency and effectiveness of the business.

Market Position

  • Provide Private Ambulance Cover at an affordable rate to those without a Medical Aid Scheme
  • Contract duties at Mines and Health Care Facilities
  • 1LIFE911 EMC has been strategically positioned to address needs in the following markets:
  • Provide services to all medical aids in South Africa
  • Government Departments
  • National Health Insurance
  • Road Accident Fund
  • Workman’s Compensation Fund
  • Private Sector Health Care Providers
  • Domestic Households
  • Professional Organisations
  • Sports Events
  • Corporate Events
  • Film Industry
  • Ongoing Training and Development

Black Empowerment policy

  • 1LIFE911 EMRS acknowledges and promotes economic empowerment of previously disadvantaged individuals (PDI’s), Historically Disadvantages Enterprises (HDE’s). The organization’s policies are utilized to expedite its economic empowerment program through established policies in employment, procurement, equity and business partnerships.